Privacy Policy

Usolve Technology Limited will only collect and handle your personal information when necessary for our interactions with you. This Privacy Policy outlines how we handle your Personal Data, including its collection, use, disclosure, transfer, retention, and disposal when you use our services.

By accepting this Policy, you consent to the handling of your Personal Data as described.

We collect and process your Personal Data to enable purchases from us, your mobile operator, third-party payment channels (“Payment Channels”), or digital product publishers (“Publishers”) via the Usolveplay Platform.

We may modify this Policy at any time. Changes will be posted on our Platform with the updated effective date. Your continued use of our services after changes constitutes acceptance of the revised Policy.

We collect your Personal Data when you use our services or communicate with us. This data may be provided by you directly, or shared with us by our affiliates, Payment Channels, or Publishers based on your consent.

You may also provide Personal Data through:

• Responses to our communications
• Social media or online forums
• Participation in offers, programs, or promotions

We also collect transaction details such as purchase amount, date, and information about the digital content or services you acquire ("Transaction Data"). If this data can identify you, we treat it as Personal Data under this Policy.

You must provide accurate and non-misleading information. We may request documentation to verify the information you provide.

We process your data for:

• Transaction Processing and Content Delivery: We use and may disclose your Personal Data to affiliates, Payment Channels, and Publishers to provide our services, process transactions, verify payments, resolve disputes, prevent fraud, protect our legitimate interests, and enforce our rights.
• Account Management: Maintaining and securing your user accounts, and notifying you of account or transaction matters.
• Customer Service: Processing requests, resolving concerns, and responding to your queries or feedback.
• Internal Purposes: Compliance with internal security or risk management processes, conducting statistical analysis, market research, and improving customer experiences.
• Legal and Business Transfers: Disclosure may occur as permitted or required by law, including for mergers, acquisitions, or dissolutions; or if we believe it's necessary to comply with legal obligations, protect our services, or prevent harm or illegal activities.

Please note that such requests may impact our ability to provide services to you or process your transactions. To exercise these rights, please contact us. A reasonable administrative fee may apply for certain requests.

We retain your Personal Data as long as necessary for its original purpose and for legal or business needs. Thereafter, we will securely dispose of it through deletion or irreversible anonymization.

We implement reasonable security measures to protect your Personal Data against loss, misuse, or unauthorized access. These measures include:

• Limiting access to authorized personnel
• Implementing technical security solutions
• Continuous monitoring of our protection measures
• Compliance with applicable security laws and regulations

Please note that no internet transmission or storage method is 100% secure.

We collect anonymized statistical information about your use of our Platform (e.g., page visits, access times, browser types) using "cookies" and similar technologies. This helps us analyze usage and improve our Platform.

Cookies are small files stored on your device that allow us to recognize your browser and customize your experience. They do not reveal your identity unless you voluntarily provide personal information. You can control cookies through your browser settings.

We may share this anonymized statistical data with third-party partners for advertising, service improvement, or promoting products/services that may interest you.

If you have questions about this Policy or your Personal Data, wish to withdraw consent, opt-out of marketing communications, request access to, or correction of your Personal Data, please contact us.